I have had nothing but excellent experiences with this dental practice! The staff has always been courteous and professional, answering any questions I may have and have helped me in several situations.
I read the other review of this office and have no idea what "young girls" that person is referring to because I always deal with the same friendly professional staff. All 3 doctors in this office, sue, Jeff and edita show an understanding and caring for their patients. Id find it hard to believe the doctors and staff would offer me different care than any other patient because initially I was a stranger to their practice and now feel I have found a dental office I can trust.
Jeffrey Petersen is a very friendly and personable man who has gone far and above to help me. I admire his honesty, sense of humor, and how he always shakes your hand right away. He's saved multiple teeth of mine at very reasonable prices. Also if I have an emergency he or his staff usually have me come in right away and take care of me. Sue and the staff up front are kind, they always pick up the phone first time you call. Thank you Dr. Petersen, you are a good person and great dentist.
Yes, it IS possible to have a pleasant experience at the dentist's office. The entire staff was super friendly, and Dr. Edita Vasiliauskas did a masterful job repairing my chipped tooth. Highly recommended! :)
I have lived in the south bay for the last 15 years and yet have been making the trek up to Santa Rosa to see Jeff and Sue Petersen for all of my dental needs. They have squeezed me in early in the morning and gone above and beyond to accommodate my schedule. It is with a heavy heart that I have to find a new dentist in the south bay as it has become too difficult to find time during the week with my work commitments. I have been spoiled by the genuine kindness showed by everyone who works here from receptionists to doctors. Never have I ever called during business hours without someone picking up the phone, they all know your name, it's that kind of place. I have always felt like I was putting my mouth in the best of hands and cannot thank Sue and Jeff enough for all the great work they have done! I can leave with a happy heart knowing that I have opened up a spot for the next lucky person to find the last dentist they'll ever need.
Petersen Dental is slammed busy seven days a week and that tells you two things: 1. They clearly have the following for being such a great facility and 2. They aren't in need of business and therefore will be conservative and honest with what they feel you need. Petersen Dental will never tell you you need something that you do not need I went to a dentist to told me I needed a deep cleaning years ago, I was shocked (as I have always had excellent oral health) so I went to Jeff Petersen for a second opinion and he told me absolutely not. A few months ago I was told that I had six cavities by a different dentist and today Jeff told me I have one that was barely even a cavity. Jeff and Sue are wonderful, professional, warm people and all of the staff here are as well. They are people who genuinely care about the well-being of their patients and by seeing them my entire life, I have had excellent oral health and great, healthy teeth. During times my insurance hasn't covered seeing them, I have paid out of pocket. They are the best!
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